Recover Zcash sent from a Z-address

Ledger hardware wallets are not suited to receive Zcash coming from a Z-address. Our devices only support Zcash the way Bitcoin protocol works. Every feature specific to Zcash not included in the Bitcoin protocol is not yet supported.

If you own Z-address coins anyway, here is a tutorial to recover them. This procedure is a bit long and tedious, most of all to install the Zcash client, so take care now to only receive coins from T-address on your wallet.

  1. Take your Recovery sheet with your 24-word backup
  2. Download our BIP39 - Mnenomic ZCash tool, it is a HTML-file.
  3. Disconnect your computer from the internet.
  4. From your download folder, open the BIP39 - Mnemonic Code Zcash.html you just downloaded. It should load in your browser. 
  5. Carefully copy the 24 words in the "BIP39 Mnemonic" field, separated by a simple space, without any punctuation mark
  6. Select "Zcash" by scrolling in the "Coin" field
  7. Scrolldown in the page to find the "Derived addresses" below
  8. Select the addresses holding the Z-address coins, and copy the corresponding private keys
  9. Install the Zcash Desktop GUI wallet:
  10. When this Zcash client is fully installed, import the private key you copied to create a wallet
  11. In your Chrome browser, connect your Ledger device and launch the Ledger Wallet Bitcoin app
  12. Click on "Receive" and copy the Zcash address
  13. In the Zcash Desktop GUI wallet, make a sending transaction to this address to recover your coins



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