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Ledger device OS update - FAQ

Last updated: 09/10/2024

Here you will find all the answers to the most common questions regarding the device OS (firmware) update.

Does the update affect my crypto assets?

The private keys on your device are fully backed up by the 24-word Recovery phrase. As long as your recovery phrase is securely stored, there is no risk to your assets.

How to update a Ledger device?

For step-by-step instructions, please refer to our OS (firmware) update guide for Ledger Stax, Ledger Flex, Ledger Nano S Plus, and Ledger Nano X.

Do I need to update my Ledger device?

Yes, we strongly recommend always updating your device to the latest OS (firmware) version to benefit from the optimal security level and user experience offered by our products.

What changes are included in the update?

Please refer to our release notes for Ledger Stax, Ledger Flex, Ledger Nano S Plus, and Ledger Nano X. 

Do I have to update my Ledger device if I am not using it?

We recommend regularly updating your devices to benefit from the optimal security level and user experience offered by our products. New (versions of) applications are also only available on the latest OS (firmware) version. 

Is it possible to downgrade the OS (firmware)?

No. For security reasons, it is not possible to downgrade the OS (firmware) of your Ledger device.

Why didn't my Ledger Nano prompt to check the Identifier?

Three screens are shown in an automated loop. If the right button is pressed before the other screens are shown, the update will be installed before you could have checked the identifier. As long as the update is fully installed you can continue using your device.