Update Ledger Blue firmware

The Ledger Blue update to firmware version 2.1.1 includes security improvements, optimized app storage use and increased app support, as well as user experience improvements. Please check our blog post for the full overview of changes.

Check our frequently asked questions about the firmware update for troubleshooting tips in case of trouble.

 

Before you start

  • Take out your 24-word recovery phrase. Your device has to be restored after the update. This does not affect your crypto assets, which are secured in the blockchain.
  • Make sure the Ledger Manager is installed on your computer.
  • Neo users: Note that Neo is temporarily not supported after the update. The Neo developers are working on an updated app that support the latest Ledger Blue firmware.  

 

Step by step instructions

If your Ledger Blue is:

  • Already in use: go to Step 1.
  • New and uninitialized: skip Step 1 and go directly to Step 2.

 

Step 1 - Reset your device

  1. Connect the Ledger Blue to your computer using the USB cable.
  2. Press the button on the device to turn it on.
  3. Enter three wrong PIN codes to reset the device.

    IMG_1533__1_.png  IMG_1535__1_.png

  4. Press and hold the side button until Power off device is displayed.
  5. Tap Power off to confirm.
  6. Continue to Step 2 below.

 

Step 2 - Boot in recovery mode

  1. Press and hold the side button until Boot Options is displayed.
  2. Tap Recovery Mode. Wait until the dashboard appears.


    IMG_1538__1_.png

 

Step 3 - Uninstall all apps

  1. Launch the Ledger Manager on your computer.
  2. Click on the APPLICATIONS tab.
  3. Click on the grey trash icon for all apps currently installed on the Ledger Blue. This makes room for the firmware installer.

    Note: Your funds are not affected by this operation, the private keys to access your crypto assets in the blockchain remain secured on your Recovery sheet.

manager_uninstall_blue_small.png

IMG_1539__1_.png

 

Step 4 - Download and install update

  1. Click on the FIRMWARES tab.
  2. Click on the green INSTALL button for version 2.1.1.

    manager_release_notes.png

  3. The Ledger Manager will now display the installation screen while the updater is installed on the device.

    Note: retry updating at a later moment if the update fails at this stage.

    ManagerOSUpdaterRed.png 

    IMG_1544__1_.png  

 

Step 5 - Proceed with firmware update

The Ledger Blue will now display the Update Firmware screen. 

  1. Verify that the identifiers shown on both the Ledger Blue and the Ledger Manager are the same.
  2. Verify that the firmware Version is 2.1.1.

    IMG_1546__1_.png


  3. Tap UPDATE to continue. The OS updater will now be installed.

    ManagerOSUpdaterRed.png

  4. The Ledger Blue will display MCU firmware upgrade needed and the Ledger Manager will indicate To begin, connect your Ledger Wallet.

    IMG_1547__1_.png  

    To_begin__connect_your_Ledger_Wallet.png

 

Step 6 - Reboot in bootloader mode

  1. Press and hold the button for 10 seconds to turn off the device.  
  2. Release the button.
  3. Press and hold the button for at least 5 seconds until the Boot Options are displayed. 
  4. Tap Bootloader mode.

    IMG_1549__1_.png  IMG_1552__1_.png

  5. The Ledger Manager will display Restoring MCU and the device will automatically turn off.
  6. Press the power button and release once the device turns on. The device now displays the OS Updater and Processing... screens. This procedure may take a few minutes. Please be patient during the update.

    IMG_1554__1_.png  IMG_1556__1_.png

 

Step 7 - Restore your configuration

The firmware of your Ledger Blue is successfully updated.

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