Ledger Ethereum Wallet

The Ethereum Wallet Chrome application is used to manage your Ethereum (ETH) and Ethereum Classic (ETC) with your Ledger Nano S or Ledger Blue.

Prerequisites

Manage your crypto assets

Connect your device 
  1. Install the Ethereum app on your device using the Manager in Ledger Live.
  2. Open the Ethereum Wallet Chrome app on your computer.
  3. Open the Ethereum app on your device.
  4. Choose whether to manage Ethereum or Ethereum Classic.

You can always switch between ETH and ETC by clicking on SWITCH in the top right corner.

Receive
  1. Click on Receive after opening your wallet.
  2. Your Ethereum address and is displayed on your computer screen, and can be copied. A QR code of your receive address is also shown.

  Please do not use the IBAN address unless otherwise indicated.

Send
  1. Click on Send after opening the wallet.
  2. Enter the Amount to send.
  3. Enter the Recipient address.
  4. Set the Gas Limit and Network Fees. More information can be found on this page.
  5. Click on Send.
  6. Verify on your device that:
    • the amount is correct.
    • the address you entered is correct.
  7. Confirm the transaction to sign and broadcast it to the network. Cancel the transaction if anything is incorrect.

Troubleshooting

If the balance shown is incorrect
  1. Refresh your wallet by clicking on the circle arrows button at the top right corner.
  2. Reinstall the Ethereum Wallet Chrome application to allow its cache to be cleared.
  3. There is a temporary server error. Kindly try again at a later moment.

If this doesn't resolve it:

  1. In your Chrome browser go to chrome://extensions/

  2. Click and drag the Ledger Wallet Ethereum to the trashcan icon.

  3. Go to this page.

  4. Click on the Add to Chrome button and launch it.

If the issue persists, try to check your balance on MyEtherWallet or MyCrypto. Otherwise, please request assistance.

Reinstall the Ethereum Wallet Chrome application.

Possible reasons for wishing to reinstall the Ethereum Wallet Chrome app:

  • To force an update
  • If your balance or operations list does not display properly after clearing cache
  • Other problems

How to reinstall it:

  1. In your Chrome browser go to chrome://extensions/

  2. Click and drag the Ledger Wallet Ethereum to the trashcan icon.

  3. Reinstall the application

  4. Click on Add to Chrome

Transaction is Rejected or Unable to Synchronize

Underneath you will find a list of possible reasons:

Out of Gas

If you don't set a high enough Gas Limit, your transaction will be rejected due to being Out of Gas.

When sending ETH to an exchange, most often you need to set a higher gas level than the default gas level set in the Ledger Ethereum Chrome app.

You can set a higher level of gas in the Ledger Ethereum Chrome app by clicking on the Advanced Mode located at the bottom left of your Send page. Unspent gas is not charged for.

Interference of another program

The connection between your Ledger device and the app might be interrupted by other programs that are open at the same time (e.g.: Mist, Geth, Electrum, MyEtherWallet, MyCrypto, Firewalls, Anti-virus, VPN etc.)

Please shut down all other programs, restart your Ledger Wallet Ethereum app and reconnect your device. If this doesn't help, kindly restart your PC.

The transaction was sent to a contract address

This type of transaction is not supported by Ledger devices, but you can manage it through MyEtherWallet: see How to use MyEtherWallet with Ledger

After a while - it can be a few hours up to a few days / weeks, according to blockchain behaviour - your transaction will be rejected by the blockchain network and your balance will be recredited. The transaction itself will remain rejected, even if your balance is correct.

If this doesn't resolve the issue, please contact support through this page.

 

See your ERC-20 tokens

While your Ledger device does support ERC-20 tokens, this cannot be done through the Ledger Ethereum Wallet Chrome app. To do so, you must manage them through MyEtherWallet or MyCrypto.

Recover ETH sent to an ETC address

To recover ETH that is sent to an ETC address, please follow these steps:

  1. Connect and unlock your Ledger device.
  2. Open your ETH app on your device and the Ledger Wallet Ethereum Chrome app. Select the ETH Ethereum as the wallet to open.
  3. Click on Receive and copy your ETH receive address .
  4. On your Ledger device, enable the Browser Support setting (if using the ETH app 1.0.24 or older).
  5. Go to MyEtherWallet and select the ETH Network in the drop-down list at the top right of MyEtherWallet.
  6. Select the Send Ether & Tokens tab.
  7. Select the Ledger Wallet option and click on Connect to Ledger Wallet.
  8. Select the m/44'/60'/160720'/0' derivation path (Ledger ETC) and select the address that contains your ETH. Click on More addresses if needed.
  9. Click on Unlock your wallet. Once done, paste your ETH address in the required field and empty your account to that address.
Recover ETC sent to an ETH address

To recover ETC that is sent to an ETH address, please follow these steps:

  1. Connect and unlock your Ledger device.
  2. Open your ETH app on your device and the Ledger Wallet Ethereum Chrome app.
  3. Use the Receive and copy your ETC receive address.
  4. On your Ledger device, enable the Browser Support setting (if using the ETH app 1.0.24 or older).
  5. Go to MyEtherWallet and select the ETC Network in the drop-down list at the top right of MyEtherWallet.
  6. Select the Send Ether & Tokens tab.
  7. Select the Ledger Wallet option and click on Connect to Ledger Wallet.
  8. Select the m/44'/60'/0' derivation path (Ledger ETH) and select the address that contains your ETC. Click on More addresses if needed.
  9. Click on Unlock your wallet. Once done, paste your ETC address in the required field and empty your account to that address.

 

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